Privacy Policy

Last Updated: November 27, 2024

Introduction

Welcome to ZZMEDIA ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form or quote request
  • Book our photography, videography, or web services
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or provide feedback
  • Create an account on our platform

This information may include:

  • Name and contact information (email, phone number, address)
  • Business information (company name, job title)
  • Payment information (processed securely through Stripe)
  • Project details and preferences
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect or receive to:

  • Provide, operate, and maintain our services
  • Process bookings and payments
  • Communicate with you about projects, updates, and promotions
  • Respond to your inquiries and provide customer support
  • Improve and personalize your experience on our website
  • Analyze usage patterns and optimize our services
  • Send marketing and promotional communications (with your consent)
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations and enforce our terms

Sharing Your Information

We may share your information with:

Service Providers

We work with third-party service providers who perform services on our behalf, including:

  • Payment processing (Stripe)
  • Email services (Resend)
  • Hosting and infrastructure (Vercel, Supabase)
  • Analytics providers (Google Analytics)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and updates
  • Access controls and authentication measures
  • Staff training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing of your information
  • Portability: Request transfer of your information to another service
  • Objection: Object to our processing of your personal information
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: