ZZMEDIA Services and Process FAQ

Common questions about how ZZMEDIA works, our process, and what to expect.

What is ZZMEDIA's process for new clients?

Our standard client journey follows these steps:

1. Lead Capture — You reach out via our website form, referral, or direct contact
2. Qualification — We confirm budget, timeline, and fit
3. Discovery Call — A 30-60 minute call to understand your goals and needs
4. Scope & Proposal — We draft a detailed proposal with scope, timeline, and pricing
5. Contract & Deposit — Sign the agreement and submit the initial deposit
6. Kickoff — Onboarding begins with intake forms, asset collection, and access setup
7. Production — Content creation, web builds, or campaign setup
8. Review — Client reviews work with defined revision rounds
9. Launch & Delivery — Final delivery and go-live
10. Post-Launch — Reporting, optimization, and potential retainer transition

How long does a website take to build?

Typical timelines:

• Starter Site (5 pages) — 1-2 weeks
• Growth Site (10 pages + CMS) — 2-3 weeks
• Premium / E-commerce — 3-4 weeks

Timelines depend on content readiness and revision turnaround from the client.

What do I need to provide?

For most projects, we'll need:

• Brand assets (logo, fonts, colors) if available
• Content (copy, images, product info) or authorization to create it
• Access to relevant accounts (domain, hosting, analytics, social media)
• A primary point of contact for approvals

How many revisions do I get?

Revision rounds are defined per package:

• Photography/videography: Varies by package
• Websites: 2-3 rounds depending on tier
• Hosting clients: Content updates included in plan

What platforms do you build websites on?

We work with:

• Next.js — For custom, high-performance web applications
• WordPress — For content-heavy sites with CMS needs
• Shopify — For e-commerce stores
• Webflow — For design-focused marketing sites

Platform recommendations are based on your specific needs and goals.

Do you offer ongoing support?

Yes. Our hosting plans provide ongoing support:

• Essential ($75/mo) — Hosting, uptime, security monitoring
• Growth ($250/mo) — Plus content updates and bug fixes
• Premium ($1,000/mo) — Unlimited queued development requests

What areas do you serve?

ZZMEDIA is based in Lafayette, Louisiana and serves clients locally, regionally, and nationally. For photography and videography, we travel to client locations. Digital services (web, marketing, automation) are delivered remotely.

How do I get started?

Visit zzmedia.studio and fill out the contact form or use the Quote Calculator to get an estimate. You can also book a discovery call directly from the website.